Application Support – Sr. Program Analyst – Enterprise IT -.Net Support & Development
Job Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare and utilities to re-imagine their digital future and transform their outcomes with operational excellence.
We provide a full spectrum of BPM services in Finance & Accounting, Purchasing, Customer Contact Services and Human Resources that leverage collaborative models that are tailored to address each client’s unique business challenges. With the help of our 44,000-plus employees, we co-create and execute the future visions of over 400 clients. Our global footprint spans 16 countries with our 61 distribution centers across the globe including China, Costa Rica, India, Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and United States of America .
Required:
Good team player.
Strong communication skills.
knowledge to analyze issues on .NET/Java applications .
64bit OS Windows 10 / Windows Server 2012 R2 / 2016 / 2019.
Knowledge of ASP.Net, Java based application configuration and debugging, Good at SQL query writing, Knowledge of TFS, Azure DevOps, SDLC process, Application security and its prevention.
Experience in web hosting platform IIS 10.0 / Tomcat Apache.
Qualification
Any Graduate in Computer Science background.
Additional Information
2+ Years Experience.
Provide L1 support on .Net/Java applications
Stay alert on ticketing tools, track and respond to incoming tickets
Call users, analyze issues and resolve or capture necessary logs to analyze /debug and resolve issues
Write SQL query to verify data, while investigation and take reports
Configure application on IIS/Java
Understand application functionality and design
Coordination for deployment of applications and database changes
Understand application hosting requirements and execute them collaborating with functional teams as necessary
Participate in change management processes
Understand and execute application integration requirements with Oracle, MS SQL, MySQL etc. and AD/LDAP/SMTP
Create script using shell, python or any other technology
Build CI/CD and release pipeline for application deployment
Agile/Scrum Development Methodology Awareness
Develop applications in .NET/C#/WPF/Java and SQL.
Integrate Microservices/API
